POPIA Compliance.
Our commitment to protecting your personal information under South Africa's Protection of Personal Information Act, 2013.
Last updated: 29 June 2026
C3nter (Pty) Ltd is committed to full compliance with the Protection of Personal Information Act, 2013 (POPIA). We respect your right to privacy and handle all personal information in a lawful, responsible, and transparent manner. This statement complements our Privacy Policy.
The eight conditions for lawful processing
POPIA sets out eight conditions for the lawful processing of personal information. We uphold each of them:
- Accountability — we take responsibility for ensuring these conditions are met whenever we process personal information.
- Processing limitation — we process information lawfully, minimally, and only with a valid justification such as consent or contractual necessity.
- Purpose specification — we collect information for specific, explicitly defined purposes and do not use it for unrelated reasons.
- Further processing limitation — any further processing is compatible with the purpose for which the information was originally collected.
- Information quality — we take reasonable steps to keep personal information accurate, complete, and up to date.
- Openness — we are transparent about what we collect and why, as documented in our Privacy Policy.
- Security safeguards — we apply appropriate technical and organisational measures to protect information against loss, damage, and unauthorised access.
- Data subject participation — we honour your rights to access, correct, and delete the personal information we hold about you.
Your rights as a data subject
Under POPIA, you have the right to:
- Be notified that your personal information is being collected or has been accessed without authorisation.
- Request access to the personal information we hold about you.
- Request the correction, destruction, or deletion of your personal information.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa.
How we keep your information secure
We implement reasonable safeguards — including access controls, encryption where appropriate, and secure development practices — to protect personal information throughout its lifecycle. Where we engage third-party operators, we require them to provide equivalent protection.
Information Officer
In line with POPIA, C3nter has designated an Information Officer responsible for ensuring compliance and handling data subject requests. To exercise any of your rights or raise a privacy concern, please contact our Information Officer at hello@c3nter.co.za.
The Information Regulator
If you believe we have not handled your personal information in accordance with POPIA, you may contact the Information Regulator (South Africa) at inforegulator.org.za.
Contact us
For any questions about our POPIA compliance, email us at hello@c3nter.co.za or visit our contact page.
This POPIA Compliance statement is provided as a general template and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional, and appointing and registering an Information Officer with the Information Regulator, before publication.